August 19, 2016
Janice in Mississauga
I wanted to let you know that I really appreciated the hard work that your crew, and especially Ali, did here in installing the flooring. I truly was happy with the project starting when you said it would and finishing in good time. I have already given Ali a similar letter.
He arrived on time, considering my requests about which rooms to do first, then worked constantly and quickly doing a very good job and solving little problems that invariably come up in a project. He was able to solve a difficulty with transitions, avoiding transition pieces from the hardwood to the tile.
He worked from 9 in the morning till 7 with only a lunch break. He seemed to set himself goals for the day and often those were things that made my life easier for the evening. For example, one day he was determined to get my TV armoire back in place so that I would be able to watch TV at night.
I have had many projects done in my home and I can truthfully say that he was the most industrious of all workers I have seen. Besides that, he was polite and respectful.
January 28, 2016
Peter in Mississauga
This is our second house over the last handful of years that we have hired Aspen Floors to do work for us. While not as complicated and costly as some renovations., nonetheless ours have not been entirely straight-forward. Both times our renovations have included not just removing existing flooring throughout the house and replacing with hardwood, they have also included tearing out and replacing staircase handrails and posts, replacing stairs, sanding entire staircases, installing staircase veneer, replacing wood spindles with iron, installing glass and staining throughout to match the hardwood.
For both renovations, David Mahabir has been our sales and installation manager. I cannot say enough good things about David. He is responsive, professional, approachable, patient and courteous. He has been very helpful and creative in finding solutions to unique “challenges” and has always followed through on his commitments. The final result in both cases exceeded our expectations. I recommend Aspen Floors to my friends not just because of the products and the quality of the work, but also because it is such a pleasure working with David. Regardless of how crazy busy he was, he made the experience enjoyable. Many thanks again to David and his team for the terrific results.
Sincerely ... Peter
November 9, 2015
Ann & Dave in Toronto
Thanks, Jim. Yes, we are thrilled with the floor -- so much nicer than the parquet. Also, Zaki and his co-worker were very professional and provided important information and advice all along the way. And they worked so quickly! We didn't think it could be installed so expertly in such a short period of time.
Right from the beginning, Dave and I have been happy with the service and communication you provided at Aspen. Thank you for spending time with us, providing advice and troubleshooting. We felt comfortable with all of our choices throughout the process and we're reaping the rewards in our beautiful, "new" room.
All the best.Ann & Dave
P.S. Many people have commented on the built in floor grates (cold air return and forced air grate). Great idea.
August 10, 2015
Suzanne in Toronto
I'm very impressed with your company and would highly recommend Aspen Wood Floors. Everyone was very professional, knowledgable and helpful. It was a pleasure working with you.
February 27, 2015
Nancy & Ed in Caledon East
Just wanted to let you know how much we love our new carpeting! Very luxurious! The installers were excellent...polite, helpful, hard workers - thanks for your service.
Jan 14, 2015
Debbie & Andrew in Mississauga
We wanted to take a moment to thank you, and your team, for a job well-done. There is not a day goes by that we don't marvel at our new floors. They are stunning.
More important, though, the process was painless. You started and finished when you said you would. Each and every one of your trades people was excellent to work with. We simply cannot commend you enough for the highest standards that you display.
June 27, 2013
Marguerite in Mississauga
Thank you so much for the excellent service I received from your company, Aspen Wood Floors. The installers were efficient and considerate of my needs during the installation. I would not hesitate to recommend your company!
Feb 21, 2013
Diane & Marvyn in Mississauga
As you know, last week Aspen completed installing the Torlys Laminate flooring in our condo. We had wanted to do this for some time and to finally be able to do it was exciting and yet with any new project, we were also a little apprehensive of how it was all going to work.
First of all, we really appreciated your help in choosing the right flooring for us. We absolutely love the texture and the wood colour. It looks soft and beautiful. The whole condo looks bigger and inviting. The project was finished to completion in an amazing short time. You are a wonderful personality to work with and responded to all questions and concerns quickly and professionally.
Secondly, you installer, Ali was very respectful and professional. Because we were doing the whole condo, and storage is almost non-existent, it wasn't easy for him and his assistant or us to juggle everything (all furniture etc and all of those smaller possessions) from room to room so that they could complete the job. He communicated to us any areas of concern and explained what he needed to do. He put all the furniture back, putting protective coasters on the bottom of almost everything to prevent scratching. He mopped up and left the floor shining. Please thank him for us for all his hard work. Everything he did for us was much appreciated.
Be assured we will be highly recommending Aspen to our friends and associates.
Sept 13, 2012
Mark & Gilma in Mississauga
We recently had our floors installed. We are overjoyed with the results. Ours floors are absolutely stunning. The workmanship and installation was just perfect. Thank you very much. It was a pleasure dealing with Aspen Wood Floors.
Aug 21, 2012
G.Charabin in Toronto
"We needed flooring and by chance drove by Aspen Wood Floors one afternoon to get a quote. The product line is very extensive and the sales representative Jim Pincoe was very helpful. Jim provided us with a very favourable estimate in a timely manner. Through Jim we made our selection of a very rich looking Santos mahogany wood floor. Our level of satisfaction of Jim and his staff was top notch. The installers were very exact in their detail to the product installation as we had VERY less than perfect concrete subfloor conditions. I would highly recommend Aspen Wood Floors to any of our friends and colleagues."
Mar 15, 2012
Neil in Etobcoke
A really large selection of products to choose from. The install team were great, on time and budget. They even wore slippers when entering my home. Highly recommend them! It's been one year since and the floors look like new, I get compliments all the time.
March 13, 2012
Changed all Carpets to Hardwood on the Second Floor
Shirley in Mississauga
We selected Aspen because we had bought hardwood flooring for our dining room, living room and den about 14 years ago when they were Rowan Hardwood, and we wanted the same product. We bought a similar finish to what we had in our living/dining room which is more glossier. We also changed our baseboards and door frame casings. The end result is it feels like we are in a new house. We really like the new flooring and the bigger baseboards. The whole process was a lot of work because we emptied all our closets and moved a lot of items to lower floors. It was also very dusty because it was winter and they sawed inside the house. We are very pleased with the final results and would recommend Aspen Wood Floors.
Nov 19, 2011
Shopping for Flooring Options
Laura in Mississauga
The staff were very friendly and knowledgeable and helpful. They allowed me to take home samples to see which colours i liked best for my hardwood floor so that i could decide on. Many choices many colours all in a range of different prices
Wood Flooring Installation in Kitchen
Alex in Mississauga
Nov 17, 2011
The process of selecting and purchasing the flooring went smoothly; the salesperson was knowledgeable. Installer was very professional as well, and did a much better job than the company we had used previously (we wished we used Aspen for that job as well, but we didn't know about them then!).
Constance in Toronto
Sept 23, 2011
Aspen Wood Floors did a spectacular job on our floors, first in helping us select the appropriate floor and then in their installation. The installation was difficult, but was accomplished very successfully with this company. We were very pleased.