Frequently Asked Questions (FAQs)

Absolutely. After selecting your flooring, our estimator will visit your location, take precise measurements, discuss project details, and provide a comprehensive written estimate for your consideration.

We have local vendors with high inventory levels for quick turnaround service. Otherwise, the usual turnaround time is from 24 hours to approximately three weeks, depending on availability. Having access to over 60,000 product SKUs, we can provide you with flooring in time for your project. We also have approximately ten installation crews available to be scheduled for jobs so we can complete your flooring project soon. Our standard installation turnaround time is about 400 square feet per day per job. Still, we can provide more crews for a job, enabling us to install about 1000 sf daily for projects that need to be done sooner.

Yes, we do. Our installation crews bring the flooring to you, and the delivery is included in the service we quote. Cash & Carry customers can pick up or have us ship their orders to them. Our delivery service is up to 300 km from our Mississauga location. We offer drop-in driveway or carry-in to main floor service.

Most of our flooring brands provide a Lifetime Structural warranty, and some have as much as 50 50-year finish warranty. Our installation service provides you with a two-year labor warranty from the date of completion.